Before a business grants a line of credit to their customer, they want a full picture of who they’re doing business with. That’s where a business credit application comes in.
Essentially, the credit application helps a business avoid being catfished by a customer who may not be presenting themselves in the most accurate way. The following guide breaks down the ins and outs of business credit applications and provides some helpful credit application templates from which to model your own.
Credit applications act as a background check for businesses to determine the level of risk giving an advance to a customer might pose. If a business provides a customer with a product before performing a credit check or receiving payment, then they expose themselves to the possibility of severe interruptions to their cash flow if the customer breaks their agreement.
A business credit application can make it easy to collect all the information you need to properly gauge the risk a specific customer poses. It can also help you determine how much credit is appropriate at that time.
While granting a line of credit for a business-to-business (B2B) relationship is similar to business-to-consumer (B2C), what they’re looking for differs. Typically, when a consumer needs to buy something on credit, it’s for a single item that is slightly more costly than their typical expenses, like jewelry or workout equipment. Since B2C credit transactions are typically non-recurring for a high volume of customers, it makes sense to have a bank handle the requests.
Applying for business credit from a vendor is often done with the intention of building a long-term professional relationship. The customer often intends to use what they purchased on credit to help them make their own sale. They then use the profits from the sale to pay off the advanced credit. These purchases can quickly accrue to be worth hundreds of thousands of dollars. The stakes are much higher than B2C and, as a result, the credit check is more complicated.
There are two approaches a business can take when approving business credit applications: secured and unsecured. A secured line of credit requires the customer to put up an asset as collateral. If the customer fails to honor the agreement, the vendor can seize the asset in lieu of payment.
An unsecured line of credit (ULOC) requires no form of collateral and is based on the customer’s credit history. If they are seen as low risk, then they are more likely to be approved for an unsecured line of credit. This is usually determined by the industry the business operates in and their own internal policies.
For business credit applications to accurately carry out their function, certain information should always be included:
A business credit application can be tailored to the specifics of any industry. Here are some business credit application templates you can use in your operations or as inspiration for creating your own:
After receiving a customer’s credit application form, you’ll need to analyze their information to determine if they qualify for a line of credit and how much that might be. For help with the approval process, apply the following steps.
The first step in reviewing your applicant’s business credit application is to ensure it has been filled out completely and correctly. If the credit application was not clear regarding which fields were optional and which were required, it’s possible the applicant left some blank. There’s also the possibility that the applicant entered their information incorrectly if they misunderstood what was being asked. To avoid this, clearly phrase all instructions on the form so the process won’t be unnecessarily prolonged.
Following up with the applicant’s trade references is an important step in the vetting process. These are the people who are vouching for the applicant based on their past working relationship, helping you anticipate how they will act if given a line of credit. In some instances, an applicant may cite fake references with the hope that they won’t be contacted. Make a point to contact these people early on to avoid potential fraud.
An applicant’s credit report can generally be obtained from organizations like the National Association of Credit Management or Dun & Bradstreet. Use these results to inform your decision on whether or not the applicant is eligible for a line of credit and, if they are, for how much.
You may find that a credit report lacks details about a specific company’s financial history, sometimes only reporting on a small fraction of their spending history. To work around this issue, look for a service like Nuvo that offers instant digital bank references and credit reports on the principals of the company to get a better picture of their spending habits.
Knowing when to issue a line of credit and for how much can be a difficult task if left up to each individual’s judgment. Here are some tips for standardizing the process.
A credit policy defines the standards your company uses to vet an applicant as well as how you collect on overdue accounts. Setting a clear policy helps your employees evaluate applicants from an impartial perspective while giving customers a clear understanding of the criteria they must meet. This can help the credit approval process work more efficiently, reducing the number of questions that might arise along the way.
It’s important that every involved party is held accountable to their end of the agreement. Have the customer sign a contract to minimize the chances of a dispute in the event they default on their payments. The contract will make it clear what they agreed to and give you recourse for collecting what’s owed.
It can be tempting to give an applicant a greater line of credit than their financial history supports for the sake of earning more of their business. This can lead to problems down the line if they overextend themselves and can’t make payments, interrupting your own cash flow. Setting a realistic credit limit is beneficial for both parties in the long run, since this limit can always be increased down the line if the account remains in good standing.
A customer’s credit isn’t a permanent fixture in their financial history — it’s regularly changing. Just like a business can improve their credit, it can easily get worse. By periodically reviewing existing buyer accounts, you’ll stay updated on any increasing risks before the accounts start defaulting, allowing you to take proactive actions.
Advances in technology have automated many of these steps, removing some of the tedious aspects from the approval process. Nuvo eliminates much of the back and forth of traditional business credit application processes by taking it digital. By actively syncing information from banks and creditors, business suppliers can have the most up-to-date details with less work.